Terms and conditions



These general conditions concern the sale of various products through the site dimitrimilesiart.com and related domains Of property of the seller.

All contracts will be concluded directly through access by the customer to website corresponding to the address dimitrimilesiart.com where the customer can conclude the contract for the purchase of the desired product by carefully following the instructions and instructions foreseen procedures.

These general conditions of sale must be examined "online" by the customer, before completing the purchase process. The forwarding of the order confirmation therefore implies total knowledge of themselves and their integral acceptance.

DIMITRI MILESI ART Opera In respect from the Law Italian.


Unique owner at sale through site dimitrimilesiart.com is: DIMITRI MILESI ART

All contents of the site are protected and safeguarded by current legislation author's and owned industrial and/or intellectual


All sales prices of the products displayed and indicated on the dimitrimilesiart.com website  related owned domains are inclusive of VAT and any other related tax product purchased.

The total cost of shipping to the customer's home is borne by the customer himself, unless otherwise agreed. In any case, any such cost will be made known to the customer beforehand from the confirmation of purchase.

The purchase contract is perfected through exact compilation and consent to the manifested purchase through the membership given “hon line”.

The customer can pay for the ordered goods using the payment methods indicated "on line” to the act of the purchase.

To purchase the Products, the Customer must complete and send the order form in electronic format to DIMITRI MILESI ART, following the instructions contained in the Site. The Customer must place the Product in the appropriate "cart" and must select the mode of payment desired and choose the "send order".

Before submitting their purchase order, the Customer will have the opportunity to correct any errors in data entry by following the appropriate modification procedure contained on the Site. The forwarding of the order confirmation therefore implies complete knowledge from the themselves and their full acceptance.

With sending of the order, The Customer recognizes And declares Of have taken vision Of all the general and payment conditions e to accept them in full.

All articles published on the portal and related proprietary domains are to be considered available for purchase.

To send any communication we invite all users to visit the Contact page portal and to send e-mail to the dedicated department according to their own needs.

DIMITRI MILESI ART is not responsible for any fraudulent or illicit use which may be done by third parties, by credit cards, checks and other means of payment, upon payment of the purchased products. In fact, at no point during the purchase procedure is DIMITRI MILESI ART able to know the number buyer's credit card that, through a secure connection and through the best channels Of pay online, he comes transmitted directly to the manager of banking service.

In the event that the order has been correctly placed but the payment by card credit/paypal has not been successful, the Customer will be promptly contacted for email to be made aware of the possible methodologies improvement of the order.


For the shipping of products, DIMITRI MILESI ART will rely to couriers specialized and of proven reliability for the delivery of orders on Italian territory and abroad.

All shipments will be accompanied by the mandatory documentation of accompaniment and identification of goods (invoice, transport document) ed possible attachments requested by legislation and from foreign countries of destination.

Shipping costs will be indicated at the end of placing the order e they will appear at the time of he confirms of the shopping cart.

DIMITRI MILESI ART not is assumed responsibility for the disservices attributable to causes of force majeure such as accidents, explosions, fires, strikes and/or lockouts, earthquakes, floods and other similar events that prevented, in whole or in part, the execution of the times agreed upon in the contract.

Delivery time is indicated by providing tracking number, link direct to the site of the courier for there check in time real from the shipping.

The shipments they happen Alone in Italy to exception Of:

San Marino Livigno Sample of Italy


DIMITRI MILESI ART within the shipping rate the insurance from damage or theft on all shipments.

Shipping insurance is valid from the company's warehouse producer/distributor Yes No at the address Of delivery indicated inside of of the order.


Pursuant to art. 52 and following of the Legislative Decree. n. 21 February 21, 2014, the customer can exercise the right Of withdrawal, giving back The well received And getting the reimbursement of the price paid.

The buyer can exercise The right Of withdrawal In the case in which:

  • for any reason you are not satisfied with the purchase made, you have the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 5 working days starting from the day of receipt of the goods purchased. (withdrawal provided only for full price items; excluding items subject to sales and/or promotions)

Mode of withdrawal:

To exercise the right of withdrawal the customer must, within the period indicated above, send us registered letter with return receipt, or communication via e-mail to the address Of email.

This communication must contain all the data necessary to identify the order and of the buyer, the indication of the product/products for which it intends to exercise the right Of withdrawal, copy of the document of companion sale from the goods received

(for products Already delivered).

Everyone the costs Of made of the products I am to load of the customer The Which, directly or through by another means, will deliver the same to the seller's domicile; everyone the items must arrive in the same conditions as they were received, complete with packaging originals and any manuals and/or instruction booklets that are part of the packaging and original packaging; Returning the goods with other goods is not permitted mode.

DIMITRI MILESI ART will present be the necessary checks on the returned goods reserving the right to verify that the products have been returned in their original state and with the original packaging; in this case it will provide a full refund of the amount paid by consumer For the purchase of products.

In case of withdrawal after delivery of the goods, the transport costs incurred for delivery of the product to the customer and for any return to the manufacturing company reference, they are not refundable.

The right Of NO withdrawal can be exercised in case in which:

these are goods made to measure or subject to modifications and customisations carried out by express buyer's request in the process of order;

  • in question Of products audiovisual or Of computer software sealed, opened from consumer;
  • these are goods which, by their nature, cannot be returned and sent back due to the high risk of deterioration and/or rapid alteration. This condition is also to be applied in the case of receipt of products found to be altered and/or deteriorated due to increased transit time from the goods due to absence of the recipient to the address of delivery.

DIMITRI MILESI ART is committed to shipping this type of product with 24/48H transit at the address indicated For there delivery.

  • these are sealed goods that are not suitable for return for hygienic reasons or connected to protection of health and I am States open after delivery.

Form for exercising the right of withdrawal – attachment B to the Legislative Decree. pursuant to art.49, paragraph 1, lit. h):

  • Recipient [name, geographical address and, if available, telephone number, Of fax they addresses Of email they must be inserted by professional]:
  • I/we (*) hereby notify the withdrawal from my/our (*) sales contract of the following goods/services (*)
  • Tidy The (*)/received on (*)
  • Name of the consumer(s)
  • Address of the consumer(s)
  • Signature of the consumer(s) (only if this form is notified in version paper)
  • Date

(*) Delete the wording useless.


Just in case The Customer opt For The reimbursement of the order, DIMITRI MILESI ART will provide to execution of the same in following mode:

  • For orders paid by credit card, the operation will be immediately cancelled with sending of communication relating to the Customer accompanied by a report of the cancellation. The Customer will be able to verify the crediting of the amount within approximately 10 days, the waiting period varies in basic to the banking circuit to which the credit card is linked.

For orders paid via Paypal, an immediate refund will be made to the account Paypal of the Customer.

  • For orders paid by bank transfer, the Customer will provide DIMITRI MILESI ART with their own banking support in order to proceed with refund.
  • For payments received electronically (credit card/paypal), in addition to the methods mentioned above, the Customer can also request a refund by bank transfer bank, by sending us written communication with complete indication of the necessary data when making the refund.
  • In all cases of returns, DIMITRI MILESI ART has the right to withhold the refund until the goods were not correctly delivered to the departure warehouse or, according to agreements, Yes No at the trial Of shipment occurred of the return from provide to treatment of the Customer.


    In the event that the Customer, upon checking the delivered items, finds defects manufacturing, damage or an error in sending the item compared to what was ordered, has the right within 5 days to request the free return of non-compliant goods by sending e-mail communication with return request to the address provided in the contacts indicating in the communication the reference to the order number, code and description of the item from give and detailed justification.

    In the event of damage or manufacturing defects, the sending of documentation is required photographic equipment to identify the non-conformity. Communication will follow customer with communication of the Return Authorization Number and waybill for the withdraw from the goods at the address of Customer.


    Returns due to damage/manufacturing defect/non-conformity to the order And totally free.

    Returns following exercise of the right of withdrawal are the sole responsibility of the Customer. The Customer, if he deems it appropriate, has the right to ask DIMITRI MILESI ART to use its service of paid logistics.

    In all cases the goods must be returned within their original packaging, which is considered to all intents and purposes an integral part of the product and must not have been damaged nor used as single shipping packaging.

    Failure to comply with the aforementioned return instructions will result in non-acceptance of the same. All returns will be sent directly from the Customer's address to the company's warehouse manufacturer through triangulation with express courier. Verification will then follow condition of the goods.

    TO made accepted the Customer will be able to choose Of:

    • Receive the product compliant with the order (in case of return due to damage/defect of manufacture/item wrong)
    • Request The reimbursement of the order for the value from the goods.


    Upon delivery of the goods by the appointed carrier, the Customer must kindly check that the packaging is intact and without signs of possible tampering. If the Customer finds such anomalies, he has the right to sign the delivery receipt with reserve, or refuse the package.

    The Customer must also check the quantity and the items when opening the package delivered correspond to what indicated in your order.

    Any discrepancies found upon collection of the package or during verification of the goods they must be promptly communicate Street e-mail.

    In the event that delivery does not take place for reasons attributable to the Customer (recipient absent continuously, wrong address, wrong telephone number issued for contact with courier, etc.) with consequent opening of storage or put-back procedures shipping and any additional charges will be considered the responsibility of the Customer. Such greater expenses will be calculated in the final balance when such situations arise and the payment of the same is to be considered a fundamental element for the return of the goods.


    DIMITRI MILESI ART and related proprietary domains, markets products of high level qualitative.

    All products on sale are directly supplied by the relevant manufacturing companies, ensuring Like this authenticity And there quality Of Everything is fine proposed article at the sale.

    The producers of these goods offer a guarantee whose minimum duration depends on the type Of product purchased, in complete observance from the current laws.

    There warranty runs from the day of the purchase of the Well .

    All products that can be purchased on DIMITRI MILESI ART and related proprietary domains are covered by a legal guarantee of conformity and comply with the terms set out in the Code of Consumption, Legislative Decree no. 206/2005, Title III, Chapter I, articles 128 et seq.

    The product warranty is only applicable in cases where the product has been used correctly respecting the intended use and observing what is indicated in the instructions Of use and maintenance.

    The Customer may exercise his right upon presentation of a proving document the purchase and order identification document, it is therefore advisable to keep it receipt/receipt/invoice received with the goods and the original order thereof for the period Of 24 months.

    The warranty is not applicable in case of product defect caused by its normal usage.


    DIMITRI MILESI ART responsible only for the management function of online orders. It is forbidden to use DIMITRI MILESI ART to contravene laws and regulations Italian or any other state.

    All information and content published on the portal are deemed necessary for supply Of e-commerce service in towards its customers.

    All contents relating to the products available for sale and the identifying brands of product and company were supplied directly by the manufacturing companies and/or distributors, DIMITRI MILESI ART is not responsible for any discrepancies regarding as reported in the technical and information sheets. In case they were found inaccuracies we invite Users to report them to us so that we can take action possible corrections.

    All information contained within the portal and related proprietary domains are comply with Italian legislation, therefore their conformity with the legislation of other foreign countries.

    DIMITRI MILESI ART guarantees the implementation of all procedures required to secure your portal from malware in accordance with normal standards expected For the net web.

    DIMITRI MILESI ART is responsible for any loss of data or malfunctions of the services, etc., traceable to:

    • Not correct usage of the portal from part of the User
    • deactivation of the Cookies In the browser of the User
    • the User's failure to use/install antivirus and protection systems suitable on your device of navigation Internet.

    DIMITRI MILESI ART reserves the right to modify the own web portal, rectifying and reviewing the contents published within the same Between here the present terms And conditions Of usage of the portal ed information to the Customer.

    All Customers/Users are advised to pay attention to any updates to the portal and to periodically check for any changes in the conditions of use and to the legal terms.


    DIMITRI MILESI ART operates according to Italian legislation and, for each dispute, does reference to the Hole of Bergamo.

    The content of the site may, consequently, not comply with the provisions of the regulations apply in other countries.

    Access to the site and its domains owned by countries in which its contents are prohibited is prohibited violate the law. Users who access the site from these countries are aware of incurring sanctions and legal consequences and will be solely responsible for compliance from the laws in force on local territory.

    Purchase operations are governed by Italian law, in particular by Legislative Decree 6 September 2005 n.206 'CONSUMER CODE' and by Legislative Decree 9 April 2003, n. 70 'E-COMMERCE DECREE'.


    DIMITRI MILESI ART is the owner of all content present within the portal and related proprietary domains, the use and distribution of all of them is therefore prohibited the images and graphic contents contained therein unless written authorization is present released by DIMITRI MILESI ART

    All contents relating to the items available for sale have been provided and authorized by the manufacturing and/or distributing companies. DIMITRI MILESI ART is therefore not responsible for any discrepancies in the items delivered compared to those illustrated in the product identification image.


    All contents present within the DIMITRI MILESI ART portal. and related owned domains are exclusive property. This includes images, documents, fonts, design elements, music, software, codes and format scripts. All the material published inside the portal it is protected by copyright.

    Any reproduction, distribution, publication, reproduction and alteration is prohibited of the contents present on the portal for commercial purposes, unless expressly provided consent in shape written aside by DIMITRI MILESI ART

    The use of any content present within the portal, including trademarks, is prohibited any other purpose other than the direct sale of the products published on the site to End users.